Check your server's status

As a first troubleshooting step, check the Server Status page to see if your servers are running and connected to the main CollabNet TeamForge server.

Note: The Server Status page provides only the current status of each server. It is not a diagnostic tool, and you must correct any connection or configuration issues on the server in question.

Click Admin in the site navigation bar.
On the site administration navigation bar, click System Tools.
On the System Tools menu, click Server Status.
On the Server Status page, find the status of the server you are interested in.
- SOAP server
- Email server
- Search server
- All integrated SCM servers
For each server, you see one of the following status messages:
- OK - The server is running and connected to the main CollabNet TeamForge server.
- Could Not Connect - The server is not running or is not connected to the main CollabNet TeamForge server.